Steve Ritchie is the Papa John’s current CEO. Papa John’s is an international pizza company, owning about 120 000 teams of members. As a leader, Ritchie has shown compassion, empathy as well as concern to the company’s workers and officials. Additionally, Ritchie comes out to have held the company’s value at a higher esteem. In addressing the matter of racism and somewhat senseless language, he confirms to the company officials that such will not be tolerated.
President and CEO Steve Ritchie further goes ahead to confirm that all the officials of the company play an important role in the communities with the services that they provide. The customers as well were not left out in his considerations on the interests of the company. As a leader, therefore, considering the customers and official’s impact on the company is quite a positive reaction.
As per Biz Journals, in an attempt to meet his set goals on the welfare of the company and officials, Steve Ritchie outlines three main objectives. To start with Ritchie outlines that the company is working into it that they set clear goals through identifying the workers’ strengths as well as weaknesses, which is to be achieved through a conducted life audit, done by experts. Besides the life audit, the company as well takes a keen look into the employees’ practices.
Secondly, the senior management team as well is mandated to pay attention to the employees and give a feedback. The views of the employees, as a result, contribute to the better running of the company. Additionally, Steve Ritchie promises that the company will be as transparent as possible. The transparency intern makes the employees be accountable, hence earning the much-needed trust in the company.
Steve Ritchie as well addresses the company’s customers, recognizing their effort and loyalty. He points it out and makes it well known to the customers that they serve a greater purpose in the company. Steve Ritchie Papa John’s hence states that gaining and maintaining the customers’ trust is the company’s main aim and he would personally actively involved in the effort to regain the much-needed trust in the company.